Assessment of Availability and Utilization of Technology Based Counselling Among Counsellors in Universities in Cross River State, Nigeria

The study was centered on assessing the availability and utilization of technology based counselling among counsellors in universities in Cross River State, Nigeria. Two research questions were raised to be answered. Literature was reviewed according to the variables of the study. The descriptive survey study was adopted for the study with a stratified and purposive sampling technique to select a total of 43 professionally trained counsellors in the study area.. The instrument for data collection was the ‘Availability and utilization of technology based counselling scale ‘(AUTBCS). The reliability of the instrument was established using Cronbach’s alpha statistical analysis, and reliability indices of..85, and .84 were obtained for the two clusters. Data for the research questions were answered using percentage, mean, and standard deviation, and the result facilities like computer systems and CD ROMS were adequate in the universities while facilities like internet connections web browser, internet telephony, Java, chart rooms and graphic editors are not available in the school and that these facilities are not widely used in counselling among counsellors in the area. It was recommended that facilities that encourages technology based counselling should be provided order to help in facilitation of technology based counselling